GOLDfren Product Warranty

GOLDfren guarantees the products listed below and covers only defects in materials or problems caused during production.
Warranty is applicable only for the replacement of similar product or for reimbursement of the value of the claimed GOLDfren product.  Proof of mileage as well as presenting the original bill for the purchased product is required.
We do not bear any liability for damages that might occur in products used for any kind of competition or any other out of the normal usage such as towing or taxi.
Warranty does't apply for reimbursement of any labor, service or purchase of other brand products and/or mounting.
We suggest to racers and users to read GOLDfren usage recommendations

Automotive Brake Pads

The GOLDfren warranty applies for a period of 12 months from the date of purchase or 10,000km / 6,210mi of highway use.
Warranty does not cover noise of brakes, normal wearing or tearing of brake pads. Customers should also be aware of the fact that some compounds perform better and last longer than others.

Motorcycle brake pads

The GOLDfren warranty applies for a period of 3 months from the date of purchase or 3,000km / 1,865mi of highway use.
Warranty does not cover noise of brakes, normal wearing or tearing of brake pads. Customers should also be aware of the fact that some compounds perform better and last longer than the others.

Motorcycle brake discs

The GOLDfren warranty applies for a period of 12 months from the date of purchase or 5,000km / 3,110mi of highway use.
Warranty does not cover noise of brakes, normal wearing or tearing of brake pads. Customers should be also aware of the fact that some brake pad compounds perform better and last longer than the others.
GOLDfren also recommends using GOLDfren brake pads together with GOLDfren brake discs in order to achieve better braking effect.

Motorcycle brake calipers

The GOLDfren warranty applies for a period of 3 years from the date of purchase.
Conditions for warranty application:
  • The caliper must be serviced every 15 hours of racing usage or at least once per year if not using
  • GOLDfren calipers strictly require brake fluid DOT4 only
  • Service must be provided by a certified brake service expert following GOLDfren recommendations above
  • Proof of service is required
The race riders and teams that are being supported by GOLDfren are obliged to contact GOLDfren by the end of the season and return the calipers in order to examine the state of the caliper after extreme usage.

Motorcycle Relocation Brackets for Oversize Disc

The GOLDfren warranty applies for a period of 2 years from the date of purchase.
Warranty covers bents, cracks or broken relocation brackets.
Warranty does not cover scratches or other minimal damages caused by normal use.

MTB brake pads

The GOLDfren warranty applies for a period of 6 months from the date of purchase or 300 km.
We do not bear any liability for damages that might occur in products used for any kind of competition.
Warranty does not cover noise of brakes, normal wearing or tearing of brake pads. Customers should also be aware of the fact that some compounds perform better and last longer than the others.

How to file a claim for a product under warranty

  • Warranty needs to be submitted directly to the factory by using the link below
  • Evidence of purchase must be submitted as well as evidence of mileage approved by independent mechanic who mounted the part or approved by authorized seller who sold the part
  • While claiming the products you will have to buy spare part in order to use your vehicle while your claim is being examined
  • If your claim will be considered as justified, GOLDfren will reimburse the value of purchased spare part to you, either partially or full amount will be paid
  • Reimbursed amount depends on the nature of the claim
  • GOLDfren reserves the right for full or partial reimbursement at its sole discretion depending upon the condition and mileage of the claimed product. For example, if you drove thousands of kilometers and damage was noticed, only partial compensation will be approved

File a GOLDfren Warranty Claim